Skip to content

Private Packaging | Discreet Delivery Across India | COD Available

Cookie Policy

1. Introduction

Welcome to Herbal Samrat International Co. (“Herbal Samrat,” “Company,” “We,” “Us,” or “Our“).

This Cookie Policy (“Policy“) explains how Herbal Samrat International Co. uses cookies and other similar tracking technologies when you access, browse, purchase products, request consultations, create an account, communicate with us, or otherwise interact with our official digital platforms.

This Cookie Policy forms an integral part of our overall legal framework and should be read together with our:

  • Privacy Policy
  • Terms & Conditions
  • Medical Disclaimer Policy
  • Prescription & Consultation Policy
  • Refund Policy
  • Shipping & Delivery Policy
  • Return & Cancellation Policy
  • Payment Policy
  • and any other legal policies officially published by Herbal Samrat International Co.

By accessing or using any of our official digital platforms, you acknowledge that cookies and similar technologies may be used in accordance with this Policy, your browser settings, applicable law, and your consent where legally required.

If you do not agree with this Cookie Policy or the use of non-essential cookies, you may adjust your browser settings or cookie preferences where available. However, disabling certain cookies may affect the functionality, security, or performance of our Platform.

2. Scope of this Cookie Policy

This Cookie Policy applies to all official digital platforms, communication channels, and online services operated, owned, managed, licensed, or officially authorized by Herbal Samrat International Co.

Without limitation, this Policy applies to:

  • Our official website(s)
  • Customer portal(s)
  • Mobile applications (current or future)
  • WhatsApp Business
  • Telephone consultation support systems
  • Email communications
  • SMS communications
  • Video consultation platforms
  • Facebook
  • Instagram
  • X (formerly Twitter)
  • YouTube
  • LinkedIn
  • Telegram
  • Online marketplaces including Amazon, Flipkart, Meesho, Shopsy, and similar marketplaces where technically applicable
  • Online payment pages
  • Customer account systems
  • WooCommerce-powered online store
  • WordPress-based website infrastructure
  • Live chat systems
  • Customer support platforms
  • Appointment booking systems
  • Future digital technologies, software, platforms, applications, communication channels, and services officially adopted or authorized by Herbal Samrat International Co.

This Policy also applies to technologies that perform functions similar to cookies, whether now existing or developed in the future.

3. Domestic and International Applicability

Herbal Samrat International Co. serves customers located within India as well as customers located in other countries, subject to applicable laws.

Accordingly, this Cookie Policy applies to:

  • Indian customers;
  • International customers;
  • Non-Resident Indians (NRIs);
  • Overseas visitors;
  • Foreign nationals;
  • Business partners;
  • Distributors;
  • Dealers;
  • Franchise partners; and
  • Any individual accessing our Platform from anywhere in the world.

Users acknowledge that privacy laws, cookie regulations, electronic communication laws, data protection laws, consumer protection regulations, and consent requirements differ between countries.

Where required under applicable law, Herbal Samrat International Co. will obtain user consent before placing non-essential cookies or similar technologies on the user’s device.

Nothing contained within this Cookie Policy shall be interpreted as representing that identical cookie practices, consent requirements, or legal obligations apply in every country or jurisdiction.

4. Purpose of this Cookie Policy

The primary purpose of this Cookie Policy is to explain in a clear and transparent manner:

  • what cookies and similar technologies are;
  • why they are used;
  • how they improve website functionality;
  • how they protect users and the Platform;
  • how they assist in online shopping and consultations;
  • how users can manage cookie preferences;
  • how cookies relate to personal information;
  • how long cookies may remain on a user’s device; and
  • the rights available to users regarding cookies.

Our objective is to maintain transparency while providing a secure, reliable, user-friendly, and efficient browsing experience consistent with applicable legal requirements.

5. Definitions

For the purposes of this Cookie Policy:

“Cookie” means a small text file or similar data file stored on a user’s browser or device that enables recognition of the device, maintenance of sessions, storage of preferences, enhancement of functionality, improvement of security, or analysis of website usage.

“Similar Technologies” include, without limitation:

  • Web Beacons
  • Tracking Pixels
  • Software Development Kits (SDKs)
  • Local Storage
  • Session Storage
  • Browser Storage
  • Device Identifiers
  • Tags
  • Scripts
  • Application Programming Interfaces (APIs)
  • Security Tokens
  • Consent Management Technologies
  • Future tracking or storage technologies serving functions comparable to cookies.

References to “cookies” within this Policy shall, where the context permits, include these similar technologies.

6. What Are Cookies?

Cookies are small text files that are placed on a computer, smartphone, tablet, or other internet-enabled device when a user visits a website or interacts with an online service.

Cookies allow websites and applications to recognize a user’s device during the same browsing session or during future visits.

Depending upon their purpose, cookies may temporarily or persistently store information such as:

  • Session identifiers;
  • Authentication status;
  • Shopping cart information;
  • Checkout progress;
  • Language preferences;
  • Display settings;
  • Security verification;
  • Fraud prevention identifiers;
  • Anonymous analytics information;
  • Device information;
  • Browser preferences;
  • Website functionality preferences; and
  • Other technical information necessary for the proper operation of the Platform.

Cookies generally do not provide direct access to files stored on a user’s device and are not designed to independently identify a user unless combined with other information in accordance with applicable law.

7. Relationship with Our Privacy Policy

Certain information collected through cookies or similar technologies may constitute personal information or may become associated with personal information depending upon applicable law and the manner in which it is processed.

Where this occurs, such information shall also be governed by the Privacy Policy of Herbal Samrat International Co.

Users are encouraged to read this Cookie Policy together with the Company’s Privacy Policy in order to understand how information is collected, used, disclosed, stored, protected, retained, and managed.

Nothing contained within this Cookie Policy modifies or limits the rights and obligations established under the Privacy Policy unless expressly stated otherwise.

8. Why We Use Cookies and Similar Technologies

Herbal Samrat International Co. uses cookies and similar technologies solely for legitimate business, technical, operational, analytical, security, customer service, and legal purposes.

Depending upon the functionality of our Platform, cookies may be used to:

  • Maintain secure browsing sessions;
  • Enable essential website functionality;
  • Improve website speed and performance;
  • Protect customer accounts from unauthorized access;
  • Facilitate secure customer logins;
  • Maintain shopping cart functionality;
  • Support secure checkout processes;
  • Process online orders;
  • Verify user authentication;
  • Remember language and website preferences;
  • Improve customer experience;
  • Prevent fraud and abusive activities;
  • Detect technical issues;
  • Maintain website stability;
  • Support customer consultations;
  • Enhance cybersecurity measures;
  • Improve accessibility;
  • Monitor website performance;
  • Analyze visitor interactions;
  • Comply with legal obligations; and
  • Support other legitimate business operations.

Cookies are never intentionally used to independently diagnose medical conditions, determine treatment plans, or replace consultation with qualified healthcare professionals.

9. Legal Basis for Using Cookies

The legal basis for processing information through cookies depends upon the applicable laws governing the user’s location.

Where required by applicable law, Herbal Samrat International Co. may rely upon one or more of the following legal bases:

  • User consent;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate business interests;
  • Protection against fraud;
  • Website security;
  • Protection of customer accounts;
  • Technical necessity;
  • Regulatory compliance; and
  • Other lawful grounds recognized under applicable law.

Essential cookies required for the operation, security, and integrity of the Platform may continue to function even where optional cookies are declined, to the extent permitted by applicable law.

10. User Consent

Where required by applicable law, Herbal Samrat International Co. will seek your consent before placing non-essential cookies or similar technologies on your device.

Consent may be obtained through one or more legally recognized mechanisms, including but not limited to:

  • Cookie consent banners;
  • Cookie preference centers;
  • Consent Management Platforms (CMPs);
  • Browser-based permissions;
  • Device permissions;
  • Mobile application permissions; or
  • Other consent mechanisms permitted by applicable law.

Users may withdraw, modify, or update their cookie preferences at any time, subject to the technical limitations of their browser, device, or applicable technology.

Withdrawal of consent shall not affect the lawfulness of cookie processing carried out before such withdrawal.

11. Consent Management Platform (CMP)

Herbal Samrat International Co. may implement a Cookie Consent Management Platform or similar technology to help users manage cookie preferences.

Such systems may allow users to:

  • Accept all cookies;
  • Reject non-essential cookies;
  • Customize cookie preferences;
  • Modify previously granted consent;
  • Review categories of cookies used; and
  • Obtain additional information regarding cookie usage.

The Company reserves the right to replace, upgrade, modify, or introduce new consent management technologies in the future without affecting the validity of this Cookie Policy.

12. Browser Controls

Most internet browsers provide users with the ability to control cookies through browser settings.

Users may generally:

  • View stored cookies;
  • Delete cookies;
  • Block selected cookies;
  • Block all cookies;
  • Receive notifications before cookies are stored;
  • Restrict third-party cookies; and
  • Configure browser privacy settings.

Because browser functionality differs between software providers and versions, users remain responsible for reviewing the documentation provided by their browser developer.

Disabling certain cookies may reduce website functionality, security, or performance.

13. Similar Tracking Technologies

In addition to traditional browser cookies, Herbal Samrat International Co. may use or permit technologies that perform comparable functions, including:

  • Web Beacons;
  • Tracking Pixels;
  • Local Storage;
  • Session Storage;
  • Software Development Kits (SDKs);
  • Browser Storage;
  • HTML5 Storage;
  • Device Identifiers;
  • Security Tokens;
  • Application Programming Interfaces (APIs);
  • Scripts;
  • Tags;
  • Embedded Technologies; and
  • Future technologies performing substantially similar functions.

These technologies may be used to enhance website functionality, improve security, support analytics, optimize customer experience, facilitate online services, and maintain technical performance.

References to “cookies” within this Policy shall include these similar technologies wherever appropriate.

14. Healthcare and Medical Consultation Cookie Disclaimer

Herbal Samrat International Co. specializes in herbal wellness and male sexual wellness products and related consultation services.

Cookies and similar technologies are used solely to support the technical operation, security, functionality, user authentication, consultation continuity, appointment management, and customer experience of the Platform.

Cookies are not designed or intended to:

  • diagnose diseases;
  • determine medical conditions;
  • recommend treatment;
  • evaluate laboratory reports;
  • independently assess a user’s health status; or
  • replace professional medical consultation.

Any health-related information voluntarily provided by users is processed in accordance with the Company’s Privacy Policy and other applicable legal policies, and not merely through the operation of cookies.

15. WordPress and WooCommerce Cookie Framework

The official website of Herbal Samrat International Co. is built using WordPress and WooCommerce, together with themes, plugins, extensions, APIs, security software, payment integrations, customer management tools, and related technologies.

Accordingly, cookies may be automatically generated or utilized to support functions including:

  • Website administration;
  • User authentication;
  • Customer account management;
  • Shopping cart functionality;
  • Wishlist functionality (where available);
  • Checkout processing;
  • Order placement;
  • Coupon validation;
  • Session management;
  • Security verification;
  • Spam prevention;
  • Fraud detection;
  • Website customization;
  • Performance optimization;
  • Product browsing;
  • Inventory-related functionality;
  • Customer preferences; and
  • Other legitimate WooCommerce or WordPress functions.

The specific cookies used may change from time to time as WordPress, WooCommerce, plugins, themes, security systems, or website functionality are updated.

16. Payment Gateway Cookies

To facilitate secure online transactions, Herbal Samrat International Co. may utilize one or more trusted third-party payment gateway providers, payment processors, banking partners, digital payment service providers, financial technology providers, or similar payment infrastructure providers.

Our Platform currently utilizes secure payment gateway services and may replace, upgrade, discontinue, or add additional payment service providers in the future without requiring individual notice, subject to applicable law.

Payment-related cookies or similar technologies may be used for purposes including:

  • Secure payment processing;
  • Fraud prevention;
  • Transaction authentication;
  • Payment session management;
  • Checkout continuity;
  • Risk assessment;
  • Payment security;
  • Regulatory compliance; and
  • Technical payment functionality.

Herbal Samrat International Co. does not directly control the cookie practices of independent payment gateway providers. Users are encouraged to review the applicable privacy and cookie policies of such providers where relevant.

17. Categories of Cookies We May Use

Depending upon the services, technologies, website functionality, customer interactions, legal requirements, and future enhancements of the Platform, Herbal Samrat International Co. may use one or more categories of cookies and similar technologies.

These categories may include, without limitation:

  • Essential Cookies
  • Functional Cookies
  • Performance Cookies
  • Analytics Cookies
  • Security Cookies
  • Authentication Cookies
  • Session Cookies
  • Persistent Cookies
  • Preference Cookies
  • Shopping Cart Cookies
  • Checkout Cookies
  • Customer Account Cookies
  • Consultation-Related Cookies
  • Payment Processing Cookies
  • Third-Party Cookies
  • Social Media Cookies
  • Marketing Cookies (where legally permitted)
  • Advertising Cookies (where applicable)
  • Fraud Prevention Cookies
  • Consent Management Cookies
  • Device Recognition Cookies
  • Future technologies performing substantially similar functions.

Not every category listed above will necessarily be active at all times.

The categories of cookies used may change from time to time depending upon website updates, legal requirements, technological developments, business operations, security improvements, or changes in third-party service providers.

18. Essential Cookies

Essential Cookies are strictly necessary for the operation, security, integrity, and core functionality of the Platform.

Without these cookies, certain parts of the Platform may not function properly or may become unavailable.

Essential Cookies may support functions including:

  • Secure website navigation;
  • User authentication;
  • Account security;
  • Session management;
  • Shopping cart functionality;
  • Checkout processing;
  • Customer account access;
  • Security verification;
  • Fraud prevention;
  • Load balancing;
  • Website stability;
  • Consent management;
  • Error prevention;
  • Technical functionality; and
  • Other functions necessary for the secure operation of the Platform.

Because these cookies are essential to the operation of the Platform, they may continue to function even where optional cookies have been declined, to the extent permitted by applicable law.

19. Functional Cookies

Functional Cookies help improve convenience, usability, and personalization by remembering user preferences and previously selected settings.

These cookies may remember:

  • Preferred language;
  • Country or region preferences;
  • Login preferences;
  • Customer account preferences;
  • Accessibility settings;
  • Website display preferences;
  • Product browsing preferences;
  • User interface customization;
  • Recently viewed products (where applicable);
  • Consultation preferences (where technically necessary); and
  • Other personalization settings.

Functional Cookies are intended to improve the overall user experience but are generally not essential for the basic operation of the Platform.

20. Performance Cookies

Performance Cookies help us evaluate the technical performance, speed, responsiveness, reliability, and stability of our Platform.

These cookies may assist in:

  • Measuring page loading times;
  • Identifying website errors;
  • Detecting broken pages or links;
  • Monitoring server performance;
  • Improving website responsiveness;
  • Evaluating website availability;
  • Measuring technical efficiency;
  • Supporting system optimization; and
  • Enhancing the overall performance of the Platform.

Performance Cookies generally collect technical information rather than information intended to directly identify individual users.

21. Analytics Cookies

Analytics Cookies help Herbal Samrat International Co. understand how visitors interact with the Platform so that we can improve usability, functionality, customer experience, and overall website performance.

Analytics information may include:

  • Number of visitors;
  • Number of visits;
  • Frequently visited pages;
  • Navigation paths;
  • Session duration;
  • Entry and exit pages;
  • Device type;
  • Browser type;
  • Operating system;
  • Screen resolution;
  • Geographic region (where available);
  • Referral sources;
  • Website performance metrics; and
  • General usage trends.

Where reasonably possible, analytics information is processed in an aggregated, anonymized, or pseudonymized form.

Analytics Cookies are not intended to independently identify individual users or diagnose medical conditions.

22. Security Cookies

Security Cookies are used to help protect users, customer accounts, online transactions, consultations, and the Platform against security threats.

These cookies may support:

  • Fraud detection;
  • Bot detection;
  • Brute-force attack prevention;
  • Account protection;
  • Secure authentication;
  • Login verification;
  • Session integrity;
  • Prevention of unauthorized access;
  • Cybersecurity monitoring;
  • Abuse prevention;
  • Spam prevention;
  • Risk assessment;
  • Device verification; and
  • Other legitimate security measures.

Herbal Samrat International Co. reserves the right to implement additional security-related cookies or similar technologies whenever reasonably necessary to protect the Platform, customer information, or business operations.

23. Session Cookies

Session Cookies are temporary cookies that remain active only for the duration of a user’s browsing session.

These cookies are generally deleted automatically when the browser is closed.

Session Cookies may be used to:

  • Maintain secure login sessions;
  • Preserve shopping cart contents;
  • Support secure navigation;
  • Remember temporary user selections;
  • Facilitate checkout processes;
  • Prevent duplicate actions;
  • Improve website functionality; and
  • Support temporary technical operations.

Session Cookies generally do not remain stored on the user’s device after the browsing session ends.

24. Persistent Cookies

Persistent Cookies remain stored on a user’s device after the browsing session has ended until they expire automatically or are manually deleted by the user.

Persistent Cookies may be used to:

  • Remember returning visitors;
  • Save user preferences;
  • Retain language selections;
  • Improve customer convenience;
  • Recognize trusted devices;
  • Support account functionality;
  • Maintain website customization;
  • Improve security through trusted-device recognition; and
  • Enhance long-term user experience.

The duration of Persistent Cookies varies depending upon their purpose, technical configuration, legal requirements, security considerations, or browser settings.

Users may delete Persistent Cookies at any time through their browser settings, subject to the technical limitations of their device or software.

25. Authentication and Customer Account Cookies

Where users create an account, sign in, or access account-related services on the Platform, authentication cookies or similar technologies may be used to verify identity and maintain secure access.

These cookies may support:

  • Secure user authentication;
  • Login session management;
  • Account verification;
  • Password-protected access;
  • Prevention of unauthorized account access;
  • Multi-factor authentication (where available);
  • Trusted device recognition;
  • Secure navigation between pages;
  • Protection against session hijacking; and
  • Other security-related authentication functions.

Authentication cookies help ensure that customer accounts remain secure and operate efficiently.

26. Shopping Cart and Checkout Cookies

As our Platform operates using WordPress and WooCommerce technologies, cookies may be used to facilitate secure shopping and order processing.

These cookies may assist in:

  • Remembering products added to the shopping cart;
  • Maintaining shopping cart contents;
  • Preserving checkout sessions;
  • Supporting secure order placement;
  • Preventing duplicate transactions;
  • Applying promotional offers or coupons (where available);
  • Maintaining customer preferences during checkout;
  • Supporting abandoned cart recovery features (where available);
  • Improving purchase continuity; and
  • Ensuring secure transaction processing.

Disabling certain cookies may affect shopping cart functionality, checkout processes, or order completion.

27. Medical Consultation and Wellness Service Cookies

Where consultation services are available, cookies or similar technologies may be used solely to facilitate the technical operation and continuity of consultation-related services.

These technologies may support:

  • Appointment scheduling;
  • Consultation forms;
  • Secure consultation sessions;
  • Customer authentication;
  • Session continuity;
  • Technical communication functions;
  • Customer portal functionality;
  • Secure transmission of consultation requests; and
  • Website security.

Cookies are not used to diagnose medical conditions, determine treatment plans, interpret laboratory reports, prescribe medications, or independently evaluate a user’s health condition.

Any health-related information voluntarily submitted by users is processed in accordance with the Company’s Privacy Policy and applicable legal requirements.

28. Third-Party Cookies

Certain features of the Platform may rely upon trusted third-party service providers.

Accordingly, cookies or similar technologies may be placed by independent service providers in connection with services such as:

  • Website analytics;
  • Secure payment processing;
  • Fraud prevention;
  • Website security;
  • Cloud hosting;
  • Content delivery services (CDNs);
  • Customer support tools;
  • Spam protection;
  • Performance monitoring;
  • Embedded content;
  • Communication services;
  • Appointment systems;
  • Customer engagement tools; and
  • Other legitimate website functionality.

Herbal Samrat International Co. does not directly control the cookie practices of independent third-party providers.

Users are encouraged to review the privacy and cookie policies of such providers where appropriate.

29. Social Media Cookies

Our Platform may include links, embedded content, sharing tools, login integrations, or other features associated with social media platforms.

Where technically applicable, cookies or similar technologies may be used in connection with services provided by platforms such as:

  • Facebook;
  • Instagram;
  • X (formerly Twitter);
  • YouTube;
  • LinkedIn;
  • Telegram; and
  • Other officially supported social media platforms.

These technologies may facilitate content sharing, embedded media, customer engagement, account integrations, or other social media functionality.

The Company is not responsible for the independent cookie practices of third-party social media platforms.

30. Marketing and Advertising Cookies

Where permitted by applicable law and where the required user consent has been obtained, Herbal Samrat International Co. may use marketing or advertising cookies to improve customer engagement and evaluate promotional activities.

Such cookies may help:

  • Measure campaign effectiveness;
  • Improve advertising relevance;
  • Prevent repetitive advertisements;
  • Understand customer interests;
  • Evaluate promotional performance;
  • Support remarketing activities (where applicable); and
  • Improve customer communication strategies.

Marketing cookies are never intended to diagnose medical conditions or replace professional healthcare advice.

Users may refuse or withdraw consent for non-essential marketing cookies at any time where legally required.

31. Payment Processing and Fraud Prevention Technologies

To facilitate secure online payments, the Platform may utilize one or more trusted payment gateway providers, payment processors, financial institutions, banking partners, or financial technology service providers.

Such providers may change from time to time as the Company’s business evolves.

Payment-related cookies or similar technologies may support:

  • Secure payment authorization;
  • Transaction verification;
  • Fraud detection;
  • Risk assessment;
  • Payment session continuity;
  • Checkout security;
  • Regulatory compliance;
  • Prevention of duplicate transactions; and
  • Technical payment processing functions.

Herbal Samrat International Co. does not control the independent cookie practices of third-party payment service providers.

32. Artificial Intelligence and Future Technologies

As technology continues to evolve, Herbal Samrat International Co. may introduce artificial intelligence (AI), machine learning systems, automated customer support tools, chatbots, personalization technologies, recommendation systems, predictive analytics, or other advanced digital technologies.

These technologies may utilize cookies or similar tracking mechanisms solely for legitimate purposes including:

  • Improving website functionality;
  • Enhancing customer experience;
  • Supporting customer service;
  • Website optimization;
  • Fraud prevention;
  • Security enhancement;
  • Technical diagnostics;
  • Performance monitoring; and
  • Other lawful business purposes.

The Company reserves the right to introduce, replace, upgrade, modify, or discontinue such technologies from time to time without requiring amendments to every individual reference within this Policy, provided that such processing remains consistent with applicable law.

Nothing in this section authorizes the use of cookies or AI technologies to independently diagnose medical conditions, determine treatment plans, or replace qualified healthcare professionals.

33. Future Platform Integrations

Herbal Samrat International Co. may, from time to time, integrate additional digital services, software platforms, plugins, APIs, communication technologies, marketplaces, logistics providers, payment providers, customer support systems, analytics providers, cloud services, or other business technologies.

Where such integrations require the use of cookies or similar technologies, those technologies shall be governed by this Cookie Policy unless a separate notice or policy is expressly provided.

The Company reserves the right to modify its technology infrastructure in response to business growth, security requirements, legal obligations, technological advancements, or operational needs without affecting the continuing applicability of this Cookie Policy.

34. Cookie Retention

Different categories of cookies remain on a user’s device for different periods depending upon their purpose, technical functionality, legal requirements, browser settings, security needs, and operational necessity.

Generally:

  • Session Cookies remain active only during the current browsing session and are automatically deleted when the browser or application is closed.
  • Persistent Cookies remain stored until they expire automatically, are deleted by the user, or are removed through browser settings.
  • Authentication Cookies may remain active for the duration necessary to maintain secure account access.
  • Security Cookies may remain active for periods reasonably necessary to protect customer accounts, prevent fraud, and maintain website integrity.
  • Consent Cookies may store a user’s cookie preferences for an appropriate period to avoid repeatedly requesting the same consent.
  • Analytics Cookies may be retained only for the period reasonably necessary to generate statistical insights and improve Platform performance, subject to applicable law.

The retention period for cookies may change from time to time due to technological developments, operational requirements, legal obligations, software updates, browser functionality, security enhancements, or changes in third-party service providers.

35. Managing Cookies

Most modern web browsers provide users with tools to manage cookies and similar technologies.

Depending on the browser or device being used, users may generally:

  • View stored cookies;
  • Delete existing cookies;
  • Block selected cookies;
  • Block all cookies;
  • Restrict third-party cookies;
  • Clear browser storage;
  • Configure privacy settings;
  • Receive notifications before cookies are stored;
  • Remove locally stored website data; and
  • Manage cookie permissions for individual websites.

Users remain solely responsible for configuring their browser or device settings in accordance with their personal preferences.

The availability of cookie management features depends upon the browser, operating system, device, and software version being used.

36. Withdrawal or Modification of Consent

Where the processing of cookies is based upon user consent, users may withdraw, modify, or update their cookie preferences at any time through available cookie management tools, browser settings, consent management platforms, or other legally recognized mechanisms provided by the Company.

Withdrawal of consent shall not affect:

  • the lawfulness of processing carried out before withdrawal;
  • the continued operation of essential cookies where permitted by applicable law;
  • security-related processing necessary to protect the Platform; or
  • processing required for compliance with legal obligations.

Users acknowledge that changes to cookie preferences may require refreshing the browser, clearing stored cookies, or restarting the browsing session before changes become fully effective.

37. Effect of Disabling Cookies

Users are free to disable or restrict cookies through browser settings or other available controls.

However, disabling certain categories of cookies may reduce the functionality, security, convenience, or performance of the Platform.

Depending upon the cookies disabled, users may experience:

  • Difficulty logging into customer accounts;
  • Interrupted authentication sessions;
  • Shopping cart functionality becoming unavailable;
  • Checkout interruptions;
  • Loss of saved preferences;
  • Reduced website personalization;
  • Limited access to certain Platform features;
  • Increased frequency of security verification;
  • Reduced consultation continuity;
  • Technical errors;
  • Slower website performance; or
  • Other functional limitations.

Herbal Samrat International Co. shall not be responsible for website functionality issues that arise solely because cookies necessary for the proper operation of the Platform have been disabled, blocked, restricted, or deleted by the user.

38. User Rights Regarding Cookies

Subject to applicable law, users may have certain rights concerning the use of cookies and similar technologies.

Such rights may include, where legally applicable:

  • The right to receive information regarding cookie usage;
  • The right to grant or refuse consent for non-essential cookies;
  • The right to withdraw previously granted consent;
  • The right to modify cookie preferences;
  • The right to request additional information regarding cookie processing;
  • The right to object to certain forms of cookie-based processing where permitted by law; and
  • Other rights available under applicable privacy or data protection legislation.

The availability and scope of these rights may vary depending upon the country, state, province, or jurisdiction from which the Platform is accessed.

39. International Users’ Rights

Herbal Samrat International Co. serves users located both within India and internationally.

Users accessing the Platform from outside India acknowledge that cookie regulations, privacy laws, consent requirements, and data protection rights differ between jurisdictions.

Where required under applicable law, the Company will make reasonable efforts to respect the rights granted to users under relevant legal frameworks.

Nothing contained in this Cookie Policy shall be interpreted as granting rights beyond those required by the laws applicable to the relevant user or jurisdiction.

Users remain responsible for understanding the legal requirements applicable within their own country concerning the use of cookies and similar technologies.

40. Transparency and User Choice

Herbal Samrat International Co. is committed to maintaining transparency regarding the use of cookies and similar technologies.

Where technically feasible and legally required, users will be provided with reasonable opportunities to:

  • Understand the categories of cookies used;
  • Review available cookie preferences;
  • Accept or decline non-essential cookies;
  • Modify consent choices;
  • Access updated cookie information; and
  • Obtain additional information regarding this Cookie Policy.

The Company reserves the right to improve or modify its cookie management systems, consent mechanisms, or transparency measures from time to time in response to technological developments, legal requirements, industry best practices, or operational improvements.

41. Commitment to Responsible Cookie Practices

Herbal Samrat International Co. is committed to using cookies and similar technologies responsibly, lawfully, and proportionately.

The Company endeavors to ensure that cookies are used only for legitimate purposes including website functionality, customer convenience, security, fraud prevention, technical performance, analytics, consultation support, payment processing, and other lawful business activities.

The Company does not intentionally use cookies to make automated medical diagnoses, replace qualified healthcare professionals, or independently evaluate a user’s medical condition.

Where health-related information is processed, such processing shall be governed by the Company’s Privacy Policy and other applicable legal policies, rather than by cookies alone.

42. Cross-Border Data Processing

As Herbal Samrat International Co. serves both domestic and international customers, certain information associated with cookies or similar technologies may be processed, accessed, stored, or transmitted across jurisdictions where reasonably necessary for the operation of the Platform or the provision of our services.

Such processing may occur in connection with:

  • Secure cloud hosting;
  • Content delivery networks (CDNs);
  • Website security services;
  • Payment processing infrastructure;
  • Customer support systems;
  • Analytics services;
  • Communication platforms;
  • Consultation management systems;
  • Fraud prevention technologies;
  • Backup and disaster recovery services; and
  • Other legitimate business operations.

Where cross-border processing occurs, Herbal Samrat International Co. will make reasonable efforts to ensure that such processing is carried out in accordance with applicable laws, contractual safeguards, industry standards, and appropriate technical and organizational security measures.

Nothing in this Policy shall be interpreted as guaranteeing that identical legal protections apply in every country or jurisdiction.

43. Children’s Privacy

The Platform is intended for adults and individuals who are legally capable of entering into binding agreements under applicable law.

Our products and consultation services are primarily designed for adult male wellness and are not directed toward children.

Herbal Samrat International Co. does not knowingly use cookies or similar technologies to intentionally collect personal information from children in violation of applicable law.

If we become aware that personal information relating to a child has been collected through our Platform contrary to applicable legal requirements, we may take reasonable steps to delete, restrict, or otherwise manage such information in accordance with applicable law.

Parents or legal guardians who believe that a child has provided personal information through the Platform may contact the Company using the official contact details provided in this Policy.

44. Changes to this Cookie Policy

Herbal Samrat International Co. reserves the right to amend, revise, update, replace, supplement, or modify this Cookie Policy at any time to reflect changes in:

  • Applicable laws and regulations;
  • Judicial or regulatory guidance;
  • Privacy or data protection requirements;
  • Website functionality;
  • Business operations;
  • Payment infrastructure;
  • WordPress or WooCommerce updates;
  • Security practices;
  • Analytics technologies;
  • Artificial intelligence and automation tools;
  • Third-party service providers;
  • Communication technologies; or
  • Other operational or technical developments.

The updated version of this Cookie Policy will be published on the Company’s official Platform together with a revised “Last Updated” date and, where appropriate, an updated “Effective Date.”

Where required by applicable law, additional notice or renewed consent may be obtained before material changes affecting non-essential cookies take effect.

Continued access to or use of the Platform after the revised Policy becomes effective constitutes acceptance of the updated Cookie Policy to the extent permitted by applicable law.

45. Limitation of Liability

To the fullest extent permitted by applicable law, Herbal Samrat International Co., its proprietors, directors, officers, employees, consultants, representatives, distributors, franchise partners, authorized dealers, affiliates, licensors, service providers, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive loss, damage, interruption, expense, or claim arising from or relating to:

  • Browser settings selected by the user;
  • Blocking, restricting, or deleting cookies;
  • Device security configurations;
  • Third-party browser extensions or software;
  • Network or internet failures;
  • Temporary Platform unavailability;
  • Technical incompatibility;
  • Failure of independent third-party services;
  • Cyberattacks beyond the Company’s reasonable control;
  • User misuse of browser or device settings; or
  • Events beyond the reasonable control of the Company.

Nothing in this section excludes or limits liability that cannot lawfully be excluded under applicable law.

46. Severability

If any provision of this Cookie Policy is held to be unlawful, invalid, unenforceable, or ineffective by a court or competent authority, that provision shall, to the extent necessary, be deemed severed from this Policy.

The remaining provisions shall continue in full force and effect and shall remain valid, binding, and enforceable to the fullest extent permitted by applicable law.

Where possible, any invalid provision shall be interpreted or replaced in a manner that most closely reflects the original legal intent while remaining legally enforceable.

47. Force Majeure

Herbal Samrat International Co. shall not be responsible for any delay, interruption, suspension, or failure in the operation of cookies, website technologies, or related services resulting from events beyond its reasonable control.

Such events may include, without limitation:

  • Natural disasters;
  • Floods;
  • Fires;
  • Earthquakes;
  • Pandemics;
  • Epidemics;
  • War;
  • Terrorist acts;
  • Civil disturbances;
  • Government actions;
  • Regulatory restrictions;
  • Internet outages;
  • Power failures;
  • Cybersecurity incidents;
  • Failure of telecommunications networks;
  • Failure of cloud infrastructure;
  • Failure of third-party technology providers; or
  • Other events constituting force majeure under applicable law.

The Company will make commercially reasonable efforts to restore affected services as soon as reasonably practicable.

48. Compliance with Applicable Laws

Herbal Samrat International Co. endeavors to administer this Cookie Policy in accordance with applicable laws relating to privacy, electronic communications, consumer protection, cybersecurity, and data protection.

Nothing contained in this Cookie Policy shall require the Company to process cookies or similar technologies in a manner that is prohibited by applicable law.

Where any provision of this Cookie Policy conflicts with mandatory legal requirements applicable to a particular jurisdiction, the mandatory legal requirement shall prevail only to the extent of such conflict, while the remaining provisions of this Policy shall continue to remain in full force and effect.

This Cookie Policy shall be interpreted in a manner that best preserves its validity, enforceability, and the lawful interests of Herbal Samrat International Co.

49. Governing Law

This Cookie Policy shall be governed by, construed, and interpreted in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

Although Herbal Samrat International Co. serves both domestic and international customers, this Cookie Policy, the use of cookies and similar technologies, and all matters arising out of or relating to the Platform shall, to the fullest extent permitted by applicable law, be governed by the laws of India.

Where mandatory consumer protection, privacy, or data protection laws of another jurisdiction apply to a particular user, those mandatory legal provisions shall apply only to the extent required by applicable law and shall not otherwise affect the validity or enforceability of the remaining provisions of this Cookie Policy.

50. Exclusive Jurisdiction

Any dispute, controversy, claim, complaint, legal proceeding, or cause of action arising out of or relating to this Cookie Policy, the use of cookies or similar technologies, the Platform, or any related digital service provided by Herbal Samrat International Co. shall, to the fullest extent permitted by applicable law, be subject to the exclusive jurisdiction of the competent courts at Muzaffarnagar, Uttar Pradesh, India.

Nothing contained in this Cookie Policy shall prevent Herbal Samrat International Co. from seeking interim, equitable, injunctive, or other appropriate legal remedies before any competent court, tribunal, or regulatory authority where such action is reasonably necessary to protect the Company’s legal rights, confidential information, intellectual property, business reputation, customer interests, or legitimate business operations.

51. Entire Agreement

This Cookie Policy forms an integral part of the legal framework of Herbal Samrat International Co. and should be read together with the Company’s:

  • Terms & Conditions;
  • Privacy Policy;
  • Medical Disclaimer Policy;
  • Prescription & Consultation Policy;
  • Refund Policy;
  • Shipping & Delivery Policy;
  • Return & Cancellation Policy;
  • Payment Policy; and
  • Any other policy, legal notice, disclaimer, or guideline officially published by Herbal Samrat International Co.

Together, these documents constitute the complete understanding between the Company and the user concerning the use of the Platform and related services.

In the event of any inconsistency between this Cookie Policy and another Company policy, the provision most specifically applicable to the relevant subject matter shall prevail, to the extent permitted by applicable law.

52. Electronic Acceptance

By accessing, browsing, registering, purchasing products, requesting consultations, communicating with the Company, or otherwise using any official website, customer portal, mobile application, WhatsApp Business account, email service, telephone consultation, video consultation, online marketplace, or any other officially authorized platform of Herbal Samrat International Co., you acknowledge and agree that:

  • You have read and understood this Cookie Policy.
  • You understand how cookies and similar technologies may be used.
  • Where required by law, you have provided or declined consent for non-essential cookies through the available consent mechanism.
  • You understand that disabling certain cookies may affect website functionality, security, account access, shopping cart features, checkout processes, consultation continuity, and overall user experience.
  • You agree to the use of essential cookies necessary for the secure operation of the Platform, where permitted by applicable law.
  • Your electronic acceptance shall have the same legal validity and enforceability as acceptance through a handwritten signature, to the fullest extent permitted by applicable law.

53. Official Contact Information

For questions, requests, complaints, legal notices, or concerns regarding this Cookie Policy or the use of cookies and similar technologies, please contact:

Herbal Samrat International Co.

Business Address:
Kaleem Colony, Mimlana Road, Muzaffarnagar, Uttar Pradesh – 251002, India

Official Website:
https://www.herbalsamrat.com

Official Email:
herbalsamrat@gmail.com

Customer Support & WhatsApp:
+91-7017086166

Users are advised to communicate only through the Company’s officially authorized communication channels. Herbal Samrat International Co. shall not be responsible for communications, representations, commitments, or transactions made through unauthorized persons, unofficial websites, fake social media accounts, fraudulent telephone numbers, or any third party falsely claiming to represent the Company.

54. Final Acknowledgement

By continuing to access or use any official digital platform, product, consultation service, communication channel, or online service operated or officially authorized by Herbal Samrat International Co., you expressly acknowledge and agree that:

  • You have carefully read this Cookie Policy in its entirety.
  • You understand the purpose and operation of cookies and similar technologies.
  • You understand your rights and choices regarding cookies.
  • You acknowledge that certain cookies are essential for the secure operation of the Platform.
  • You understand that disabling cookies may affect certain website features and services.
  • You accept that this Cookie Policy applies to all current and future digital platforms, communication channels, technologies, software, and services officially authorized by Herbal Samrat International Co., unless expressly stated otherwise in writing.
  • You agree to comply with this Cookie Policy and any future revisions made in accordance with applicable law.

Failure to read this Cookie Policy shall not exempt any user from its legal effect to the fullest extent permitted by applicable law.

Official Company Details

Herbal Samrat International Co.

Business Address:
Kaleem Colony, Mimlana Road, Muzaffarnagar, Uttar Pradesh – 251002, India

Website:
https://www.herbalsamrat.com

Email:
herbalsamrat@gmail.com

Customer Support & WhatsApp:
+91-7017086166